Privacy Policy

Privacy Policy

The following sets out how EzyOrder.com Limited (‘we’, ‘us’ and ‘our’, as appropriate), a company registered in England and Wales at 11 Welland Mews, London E1W 2JW, with company number 8017823, processes and uses information about you that is personally identifiable when you use the EzyOrder website and/or application (‘EzyOrder’) (‘your information’).

Please contact us at contact@ezyorder.com if you have any questions or complaints about how we use your information.

EzyOrder.com Limited is registered as a data controller for the purposes of the Data Protection Act 1998.

1. Collection and use of your information

• 1.1. We may collect and use the following:

  • 1.1.1. Your name, contact and other details provided upon registration or as updated from time to time in your profile;

  • 1.1.2. Your details for collection and payment of any monies in connection with EzyOrder transactions, including (but not limited to) credit or bank card information that we send by encrypted means in accordance with online payment security standards to payment providers;

  • 1.1.3. Your use of EzyOrder, including (but not limited to) location data, preferences, ratings, social networking data and features and contest or promotion data;

  • 1.1.4. Website cookie data; and

  • 1.1.5. Any other data that you elect to provide to us, including (but not limited to) in correspondence and otherwise through your use of EzyOrder.

• 1.2. We may use your information to:

  • 1.2.1. Provide EzyOrder to you, including (but not limited to) processing EzyOrder transactions by providing the details set out in 1.1.2 above;

  • 1.2.2. Provide you with marketing and/or promotional communications where you have given your consent to receive such communications;

  • 1.2.3. Notify you about changes to EzyOrder;

  • 1.2.4. Monitor the use of EzyOrder;

  • 1.2.5. Investigate complaints about EzyOrder;

  • 1.2.6. Investigate real or potential breaches of the terms and conditions of EzyOrder; and

  • 1.2.7. Respond to any communications from you.

2. Sharing your information with third parties

• 2.1. We may disclose your information only to:

  • 2.1.1. Suppliers and/or contractors to provide EzyOrder, including (but not limited to) payment providers;

  • 2.1.2. Third parties for marketing or promotional purposes where you have consented to such disclosure;

  • 2.1.3. Third parties if we are required by law or regulation or a competent court or authority to comply with any legal obligation or to enforce or apply the terms and conditions of EzyOrder or other agreements; and

  • 2.1.4. Third parties if our business (whether in whole or part) is acquired and your information is a transferrable asset.

• 2.2. We do not monitor the use of any EzyOrder social networking feature but reserve the right to do so. You should be careful when using any such feature, since the information you choose to make available will be available to other users.

3. How we protect your information

• 3.1. We store your information on our secure servers and will take reasonable steps and use security features to assist the prevention of unauthorised access to your information. We do not store your credit or bank card details.

• 3.2. While we will take such reasonable steps to protect your information, we will not guarantee the security of data transmitted in connection with EzyOrder. Any transmission of data by internet is at your own risk.

• 3.3. Your information may be transferred to and stored at a location outside the European Economic Area, where staff working for or on behalf of our supplier(s) or us may use it. We will ensure that any data exported outside of the European Economic Area will be treated in accordance with relevant data protection laws and will take all reasonable steps to ensure that your information is treated securely and in accordance with this privacy policy.

4. How you protect your information

• 4.1. You are responsible for keeping confidential any password and/or personal identification number that you have chosen or we have provided you to enable you to access EzyOrder. You must not share this information with any third parties.

5. Accessing your information

• 5.1. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of such information, please contact us at contact@ezyorder.com. We may charge you an administrative fee to cover the cost of providing such information to you.

• 5.2. If you think any information that we hold about you is incorrect or inaccurate, then you may ask us to correct or remove such information by contacting us at contact@ezyorder.com.

• 5.3. If you have any concerns or complaints about our treatment of your information, then please contact us at contact@ezyorder.com. If you are not satisfied with our response, then you have the right to complain to the Information Commissioner. Information about this can be found at www.ico.gov.uk.

6. Cookies and other data storage devices

• 6.1. We use session cookies to enable you to use EzyOrder. If you choose to disable cookies in your internet browser settings, then this may prevent you from being able to use some or all of EzyOrder.

• 6.2. Information about cookies (including how to disable them) can be found at www.allaboutcookies.com.

7. General

• 7.1. We are continuously improving and expanding EzyOrder. We may amend this privacy policy from time to time to reflect changes to EzyOrder and will notify you any such changes by email and/or when delivering updates.

• 7.2. This privacy policy was last updated on 6 December 2012.